Cheque mates

Vines, John, Blythe, Mark, Dunphy, Paul, Vlachokyriakos, Vasilis, Teece, Isaac, Monk, Andrew and Olivier, Patrick (2012) Cheque mates. In: CHI 2012 (ACM SIGCHI Conference on Human Factors in Computing Systems), 5-10 May 2012, Austin, Texas.

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Official URL: http://dx.doi.org/10.1145/2207676.2208569

Abstract

This paper describes a project exploring the design of digital payment services in collaboration with 16 people aged over 80. Many older people find cheques valuable as a means of payment but the UK Payments Council recently proposed their abolition. We describe two designs that simultaneously aimed to preserve and augment the paper cheque as a means of making electronic payments. These were devised during participatory design workshops through critical dialogues with our eighty something participants. Workshop discussions resulted in the creation of a real world cheque system where we issued pre-paid cheques without the involvement of banks. This work informed the development of a digital cheque book based on Anoto digital pen technology. The work illustrates the value of participatory design with 'extraordinary' users, such as the eighty somethings, in HCI.

Item Type: Conference or Workshop Item (Paper)
Subjects: W200 Design studies
Department: Faculties > Arts, Design and Social Sciences > School of Design > Design
Faculties > Arts, Design and Social Sciences > School of Design > Design
Faculties > Arts, Design and Social Sciences > School of Design > Design
Depositing User: Ellen Cole
Date Deposited: 11 Dec 2012 09:56
Last Modified: 18 Mar 2016 11:16
URI: http://nrl.northumbria.ac.uk/id/eprint/10695

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