Managing Wireless Networks in the Healthcare Sector: Emerging Experiences of Cultural Impacts

Chen, Wenshin and Bennett, David (2010) Managing Wireless Networks in the Healthcare Sector: Emerging Experiences of Cultural Impacts. Journal of e-Health Management (00498). pp. 1-9. ISSN 2165-9478

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Official URL: http://dx.doi.org/10.5171/2010.500498

Abstract

The existing body of knowledge has generally supported that organizational culture plays a significant role in shaping group identity, work pattern, communication schemes, and interpersonal relations; all of these cultural elements are important organizational factors that shape workplaces and operational routines. In the context of emerging information technology, it has also been suggested that organizational culture could affect IT implementation and management. However, little is known about how emerging information technology shapes organizational culture, which in turn helps reshape the organization as a whole. The purpose of this paper is thus to build empirical understanding of how IT in general and emerging wireless networks in particular reshapes organizational culture. Case studies conducted in two hospitals situated in southwest U.S.A. illustrated that the implementation of wireless networks indeed helped shape and/or reshape organizational culture in the healthcare sector and in turn enhance healthcare organizations’ competitiveness in the marketplace. For IT managers and practitioners in healthcare institutions, effective strategy to plan and manage emerging ITs such as wireless networks will thus have long-term implications on cultivating organizational culture that could eventually reshape workplace and competitiveness.

Item Type: Article
Uncontrolled Keywords: healthcare, culture, wireless network, case study
Subjects: G500 Information Systems
N100 Business studies
Department: Faculties > Business and Law > Newcastle Business School > Business and Management
Depositing User: Wenshin Chen
Date Deposited: 22 Mar 2013 14:16
Last Modified: 10 Feb 2016 19:29
URI: http://nrl.northumbria.ac.uk/id/eprint/11550

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