Driving lessons in service design

Bailey, Mark and Warwick, Laura (2011) Driving lessons in service design. Touchpoint, 2 (3). pp. 80-81. ISSN 1868-6052

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Abstract

This article provides five lessons for successful implementation of service design within the voluntary and community sector drawn from case-study work undertaken with Age UK.

Item Type: Article
Subjects: W200 Design studies
Department: Faculties > Arts, Design and Social Sciences > School of Design > Northumbria Design
Related URLs:
Depositing User: Mark Bailey
Date Deposited: 21 May 2013 08:33
Last Modified: 27 May 2017 00:17
URI: http://nrl.northumbria.ac.uk/id/eprint/12630

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