The effect of deprivation, age and sex on NHS Direct call rates

Hollyoak, Vivien, Arnold, Eve, Cooper, Duncan, Smith, Gill, Chinemana, Frances and Baker, Maureen (2005) The effect of deprivation, age and sex on NHS Direct call rates. British Journal of General Practice, 55 (513). pp. 287-291. ISSN 0960-1643

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Item Type: Article
Additional Information: This work has informed NHS Direct about how it should best market and target it services to ensure equity of access, an issue that has become more pertinent following NHS Direct’s recent entry into the NHS market. This and related papers have been presented and cited nationally and internationally.
Uncontrolled Keywords: Health services accessibilty, National health services
Subjects: B900 Others in Subjects allied to Medicine
L900 Others in Social studies
Department: Faculties > Health and Life Sciences > School of Health, Community and Education Studies > Healthcare
Depositing User: EPrints Services
Date Deposited: 12 May 2008 13:28
Last Modified: 07 Mar 2016 11:43
URI: http://nrl.northumbria.ac.uk/id/eprint/1272

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