Gaining social values of wireless technology: An interpretive case study in the healthcare institutional context

Chen, Wenshin and Bennett, David (2013) Gaining social values of wireless technology: An interpretive case study in the healthcare institutional context. International Journal of Information Management, 33 (5). pp. 802-809. ISSN 1873-4707

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Official URL: http://dx.doi.org/10.1016/j.ijinfomgt.2013.06.001

Abstract

The existing literature has given little consideration to social values of information technology in general or of wireless technology in particular. The purpose of this paper is thus to shed new light on this issue. Based on an interpretive case study, we examine two healthcare organisations and discover that social values are often manifested beyond, as well as within, organisations. A matrix of social values in relation to technology changes and their interactions with various stakeholders is further discussed. The matrix helps understand how various social values emerge from and revolve around organisations' strategic management of information technology. The implications of the findings about social values are discussed and future research directions are suggested.

Item Type: Article
Uncontrolled Keywords: social value, wireless technology, healthcare institution, interpretive case study
Subjects: G500 Information Systems
X300 Academic studies in Education
Department: Faculties > Business and Law > Newcastle Business School > Business and Management
Depositing User: Nicola King
Date Deposited: 05 Dec 2013 09:34
Last Modified: 10 Aug 2015 10:56
URI: http://nrl.northumbria.ac.uk/id/eprint/14745

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