Absence in the public sector: are managers managing?

Robson, Fiona (2007) Absence in the public sector: are managers managing? In: CIPD Professional Standards Conference 2007, 26-27 July 2007, Keele.

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Abstract

This paper focuses on absence management, one of HR’s most contemporary issues due to the costs to the UK economy, individual organisations, managers and employees. This subject has been the focus of much research but one aspect has remained under-represented; the role of first line managers (FLMs) in managing absence. This work disseminates some of the results of an exciting research project involving ten UK Local Authorities who all have higher than average levels of absence in the same Department: Adult Social Services. Using a combination of qualitative and quantitative methods this work investigates the extent to which managers appear to be managing absence in comparison with best practice criteria. Recommendations from this study include the need for adopting a holistic approach and increased focused support for FLMs. To conclude, yes, managers are managing absence but only just and more work is needed to gain the maximum benefits.

Item Type: Conference or Workshop Item (Paper)
Additional Information: One of eight papers presented. Following rigorous review, paper outlines research progressing field of managing sickness absence by focusing on the neglected area of the role of first line managers. The empirically based implications have been recognised by academics and HR professionals. Journal publication of extended findings is forthcoming.
Uncontrolled Keywords: sick leave, public administration, personnel management
Subjects: N600 Human Resource Management
Department: Faculties > Business and Law > Newcastle Business School > Corporate and Executive Development
Depositing User: EPrint Services
Date Deposited: 15 Aug 2008 11:17
Last Modified: 08 May 2017 15:13
URI: http://nrl.northumbria.ac.uk/id/eprint/1494

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