The manager's role in mobilizing and nurturing development: entrenched and engaged approaches to change

Carr, Susan and Clarke, Charlotte (2010) The manager's role in mobilizing and nurturing development: entrenched and engaged approaches to change. Journal of Nursing Management, 18 (3). pp. 332-338. ISSN 0966-0429

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Official URL: http://dx.doi.org/10.1111/j.1365-2834.2010.01092.x

Abstract

Aims
Drawing on findings from the evaluation of a Health Action Zone (HAZ), this paper explores the manager's role in promoting and nurturing learning.

Background
Initiating practice development is a core function of the manager's role. Learning must be nurtured to reach beyond individual to organizational learning and address knowledge exchange as well as creation. In the United Kingdom, HAZs were established to reduce health inequalities. They embraced a variety of service delivery approaches, all with an emphasis on developing new ways of working and innovation.

Methods
Qualitative interviews of the HAZ coordinators, performance manager and staff delivering services.

Results
Two alternative ways of engagement and entrenchment to practice were identified to developing new ways of working and learning from experience.

Conclusions
Development of sustainable and enduring structures which facilitate learning at both individual and organizational levels are key to utilization of knowledge and accumulation of learning. Implications for nursing management When entrenched and engaged experiential learning in practice are pursued, the role of the manager as a catalyst needs to be highlighted. A tool is proposed to facilitate reflection and promote action plan development. This tool has potential general application, but our experience is that it makes a specific contribution to public health and primary care.

Item Type: Article
Uncontrolled Keywords: organizational learning, nursing-management, experiential learning, health action zones
Subjects: B700 Nursing
N200 Management studies
Department: Faculties > Health and Life Sciences > Social Work, Education and Community Wellbeing
Depositing User: EPrint Services
Date Deposited: 05 May 2010 08:46
Last Modified: 24 Oct 2017 12:01
URI: http://nrl.northumbria.ac.uk/id/eprint/2100

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