Public Service Mutuals: Supporting employee engagement

Maddocks, John and Myers, Jan (2015) Public Service Mutuals: Supporting employee engagement. In: Transforming Services: Approaches,examples, lessons. CIPFA, London, pp. 17-23. ISBN 9781845084417

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Abstract

This chapter considers the growing number of public service mutuals that have spun out of the public sector while continuing to deliver public services. These new mutuals are operating in a variety of settings; for example, in health, leisure, social welfare, youth and fire and rescue
services. The chapter looks at the emphasis placed on employee engagement in the new mutuals and its importance for success. It also looks at various policy initiatives supporting this approach.

Item Type: Book Section
Subjects: L400 Social Policy
N200 Management studies
N900 Others in Business and Administrative studies
Department: Faculties > Business and Law > Newcastle Business School > Corporate and Executive Development
Related URLs:
Depositing User: Jan Myers
Date Deposited: 14 Sep 2015 08:37
Last Modified: 19 Dec 2016 16:11
URI: http://nrl.northumbria.ac.uk/id/eprint/23733

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