New development: Mutual solutions to shaping public service

Myers, Jan and Maddocks, John (2016) New development: Mutual solutions to shaping public service. Public Money & Management, 36 (1). pp. 55-60. ISSN 0954-0962

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Official URL: https://doi.org/10.1080/09540962.2016.1103419

Abstract

There have been a number of developments in approaches to public service delivery, partly as a response to austerity measures, as well as a shift to new models of public sector, private and third sector provision. This article considers the development of public service mutuals—those organizations that have spun out of the public sector, and where employees of the new providers play a key role in shaping and delivering public services at local and national levels. The authors identify areas where further work to better understand these new models is needed and to consider whether the perceived benefits associated with traditional mutual models are applicable when applied to public service provision

Item Type: Article
Uncontrolled Keywords: Mutuals, public service delivery, public service ethos, public service mutuals
Subjects: N200 Management studies
N900 Others in Business and Administrative studies
Department: Faculties > Business and Law > Newcastle Business School
Depositing User: Jan Myers
Date Deposited: 25 Jan 2016 16:46
Last Modified: 19 Nov 2019 10:03
URI: http://nrl.northumbria.ac.uk/id/eprint/23734

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