Students’ perceptions of the factors that enhance service quality in higher education

Yussoff, M. and McLeay, Fraser (2016) Students’ perceptions of the factors that enhance service quality in higher education. BERJAYA Journal of Services and Management, 5. pp. 13-22. ISSN 2289-568X (In Press)

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Item Type: Article
Subjects: X900 Others in Education
Department: Faculties > Business and Law > Newcastle Business School > Corporate and Executive Development
Depositing User: Fraser McLeay
Date Deposited: 09 Aug 2016 14:46
Last Modified: 10 Aug 2016 11:28
URI: http://nrl.northumbria.ac.uk/id/eprint/27509

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