Connecting Those That Care: Designing for Transitioning, Talking, Belonging and Escaping

Long, Kiel, Bakewell, Lyndsey, McNaney, Roisin, Vasileiou, Konstantina, Atkinson, Mark, Barreto, Manuela, Barnett, Julie, Wilson, Mike, Lawson, Shaun and Vines, John (2017) Connecting Those That Care: Designing for Transitioning, Talking, Belonging and Escaping. In: Proceedings of CHI 2017. ACM Press, New York. ISBN 978-1-4503-4655-9

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Official URL: http://dx.doi.org/10.1145/3025453.3025715

Abstract

Care provision in many nations increasingly relies on the work of informal, or non-professional, carers. Often these carers experience substantial disruptions and reductions to their own sociality, weakened social support networks and, ultimately, a heightened risk of social isolation. We describe a qualitative study, comprised of interviews, design workshops and probes, that investigated the social and community support practices of carers. Our findings highlight issues related to becoming and recognising being a carer, and feelings of being ignored by, and isolated from, others. We also note the benefits that sharing between carers can bring, and routes to coping and relaxing from the burdens of care. We conclude with design considerations for facilitating new forms of digitally mediated support that connect those that care, emphasising design qualities related to transitioning, talking, belonging and escaping.

Item Type: Book Section
Uncontrolled Keywords: Carers; Informal Care; Co-design; Qualitative Study
Subjects: G400 Computer Science
G500 Information Systems
W200 Design studies
Department: Faculties > Arts, Design and Social Sciences > School of Arts and Social Sciences > Media & Communication Design
Faculties > Arts, Design and Social Sciences > School of Design > Northumbria Design
Faculties > Engineering and Environment > Computer Science and Digital Technologies
Depositing User: John Vines
Date Deposited: 14 Mar 2017 09:30
Last Modified: 10 May 2017 14:46
URI: http://nrl.northumbria.ac.uk/id/eprint/30094

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