Security information sharing via Twitter: 'Heartbleed' as a case study

Jeske, Debbie, McNeill, Andrew, Coventry, Lynne and Briggs, Pamela (2017) Security information sharing via Twitter: 'Heartbleed' as a case study. International Journal of Web Based Communities, 13 (2). p. 172. ISSN 1477-8394

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Official URL: https://doi.org/10.1504/IJWBC.2017.084384

Abstract

The current paper outlines an exploratory case study in which we examined the extent to which specific communities of Twitter users engaged with the debate about the security threat known as ‘Heartbleed’ in the first few days after this threat was exposed. The case study explored which professional groups appeared to lead the debate about Heartbleed, the nature of the communication (tweets and retweets), and evidence about behaviour change. Using keywords from the Twitter user profiles, six occupational groups were identified, each of which were likely to have a direct interest in learning about Heartbleed (including legal, financial, entrepreneurial, press, and IT professionals). The groups participated to different degrees in the debate about Heartbleed. This exploratory case study provides an insight into information sharing, potential communities of influence, and points for future research in the absence of a voice of authority in the field of cybersecurity.

Item Type: Article
Uncontrolled Keywords: Heartbleed; tweet content; influence; behavioural change
Subjects: C800 Psychology
P100 Information Services
P300 Media studies
Department: Faculties > Health and Life Sciences > Psychology
Depositing User: Paul Burns
Date Deposited: 25 May 2017 15:33
Last Modified: 08 Dec 2017 11:10
URI: http://nrl.northumbria.ac.uk/id/eprint/30856

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