The Quadruple Helix Model of Libraries: The Role of Public Libraries in Newcastle upon Tyne

Ruiu, Maria and Ragnedda, Massimo (2017) The Quadruple Helix Model of Libraries: The Role of Public Libraries in Newcastle upon Tyne. Public Library Quarterly. ISSN 0161-6846 (In Press)

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Official URL: https://doi.org/10.1080/01616846.2017.1318642

Abstract

This article is based on semistructured interviews with library staff members in order to explore both how they perceive the role of libraries in most deprived areas in Newcastle upon Tyne and how they relate with their patrons. We show that public libraries play a primary role in activating a virtuous cycle, in which infrastructures, skills, and increased ability of users to achieve their goals simultaneously result from and feed social inclusion strategies. However, some limits might be related to the availability of public economic resources that tends to affect the smaller libraries by reducing opening times and services provided.

Item Type: Article
Uncontrolled Keywords: Digital inclusion, Newcastle upon Tyne, partnership-libraries, public libraries, social inclusion
Subjects: L900 Others in Social studies
P100 Information Services
Department: Faculties > Arts, Design and Social Sciences > School of Arts and Social Sciences > Social Sciences
Depositing User: Becky Skoyles
Date Deposited: 12 Jun 2017 14:00
Last Modified: 12 Jun 2017 14:00
URI: http://nrl.northumbria.ac.uk/id/eprint/31054

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