From Design to Operations: A Process Management Life-Cycle Performance Measurement System for Public-Private Partnerships

Liu, Henry, Love, Peter, Smith, Jim, Irani, Zahir, Hajli, Nick and Sing, Michael (2018) From Design to Operations: A Process Management Life-Cycle Performance Measurement System for Public-Private Partnerships. Production Planning & Control, 29 (1). pp. 68-83. ISSN 0953-7287

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Official URL: http://dx.doi.org/10.1080/09537287.2017.1382740

Abstract

Public-Private Partnerships (PPPs) have become a critical vehicle for delivering infrastructure worldwide. Yet, the use of such a procurement strategy has received considerable criticism, as they have been prone to experiencing time/cost overruns and during their operation poorly managed. A key issue contributing to the poor performance of PPPs is the paucity of an effective and comprehensive performance measurement system. There has been a tendency for the performance of PPPs to be measured based on their ex-post criteria of time, cost and quality. Such criteria do not accommodate the complexities and lifecycle of an asset. In addressing this problem, the methodology of sequential triangulation is used to develop and examine the effectiveness of a ‘Process Management Life-Cycle Performance Measurement System’. The research provides public authorities and private-sector entities embarking on PPPs with a robust mechanism to effectively measure, control and manage their projects’ life-cycle performances, ensuring the assets are ‘future proofed’.

Item Type: Article
Uncontrolled Keywords: PPPs, Infrastructure asset, Performance measurement, Future proofing, Australia
Subjects: H200 Civil Engineering
H700 Production and Manufacturing Engineering
Department: Faculties > Engineering and Environment > Architecture and Built Environment
Depositing User: Henry Liu
Date Deposited: 08 Sep 2017 12:22
Last Modified: 09 May 2018 10:15
URI: http://nrl.northumbria.ac.uk/id/eprint/31783

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