New insights into unethical counterfeit consumption

Bian, Xuemei, Wang, Kai-Yu, Smith, Andrew and Yannopoulou, Natalia (2016) New insights into unethical counterfeit consumption. Journal of Business Research, 69 (10). pp. 4249-4258. ISSN 0148-2963

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Official URL: https://doi.org/10.1016/j.jbusres.2016.02.038

Abstract

Consumer demand for counterfeit luxury brands is often viewed as “unethical,” but the demand is also robust and growing. The aim of this exploratory research, which employs in-depth interviews, is two-fold: 1) to identify the psychological and emotional insights that both drive and result from the consumption of higher involvement counterfeit goods and 2) to uncover the coping strategies related to unethical counterfeit consumption. This research reveals new psychological motivations (e.g., “thrill of the hunt,” being part of a “secret society” and genuine interest) underlying counterfeit consumption and the associated emotional outcomes (e.g., embarrassment, shame, and positive hedonic gains). This research is also one of the few studies to identify cognitive moral logics by disclosing the neutralization techniques (specifically, denial of responsibility and appealing to higher loyalties) that consumers adopt to cope with the cognitive dissonance associated with debatable counterfeit consumption. The paper contributes to scholarly, managerial, and policy conversations.

Item Type: Article
Uncontrolled Keywords: Counterfeit, Luxury brand, Consumer ethics,Motivation, Moral logics, Neutralization
Subjects: N100 Business studies
Department: Faculties > Business and Law > Newcastle Business School > Accounting and Finance
Depositing User: Ay Okpokam
Date Deposited: 04 Dec 2017 15:50
Last Modified: 04 Dec 2017 21:00
URI: http://nrl.northumbria.ac.uk/id/eprint/32722

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