A Flexible Toolkit for Evaluating Person-Centred Digital Health and Wellness at Scale

McGee-Lennon, Marilyn, Bouamrane, Matt-Mouley, Grieve, Eleanor, O’Donnell, Catherine, O’Connor, Siobhan, Agbakoba, Ruth, Devlin, Alison, Barry, Sarah, Bikker, Annemieke, Finch, Tracy and Mair, Frances (2016) A Flexible Toolkit for Evaluating Person-Centred Digital Health and Wellness at Scale. In: Advances in Human Factors and Ergonomics in Healthcare. Springer, pp. 105-118. ISBN 978-3-319-41651-9

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Abstract

The Delivering Assisted Living Lifestyles at Scale (dallas) program was a large-scale, nationwide deployment of digital health and wellbeing products and services in the UK. Telehealth, telecare, mobile apps, personal health records, and assisted living technology were implemented by four large multi-stakeholder consortia and a multidimensional evaluation was carried out across the lifecycle from examining co-design and redesign of services through to rolling out services via statutory, private and consumer routes. A flexible toolkit of descriptive, process and outcome measures was developed and iteratively refined throughout the program. This approach enabled a longitudinal mixed-methods evaluation, underpinned by a robust social theory of implementation called ‘Normalization Process Theory’. There remains uncertainty about the best approaches to real world digital health evaluation. This program provided a unique opportunity to develop the knowledge base and toolkit of qualitative and quantitative methods necessary to evaluate person-centered digital health technologies deployed at scale.

Item Type:	Book Section
Uncontrolled Keywords:	Health informatics, eHealth, Digital health, Telemedicine, Implementation, Evaluation
Subjects:	B900 Others in Subjects allied to Medicine
Department:	Faculties > Health and Life Sciences > Nursing, Midwifery and Health
Depositing User:	Becky Skoyles
Date Deposited:	12 Dec 2017 11:16
Last Modified:	12 Oct 2019 12:00
URI:	http://nrl.northumbria.ac.uk/id/eprint/32805

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