Embedding Design in a Mental Health Network

Pierri, Paola, Warwick, Laura and Garber, Jake (2016) Embedding Design in a Mental Health Network. In: ServDes.2016 - Service Design Geographies Conference, 24-26 May 2016, Copenhagen, Denmark.

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Abstract

Service Design in Mind (SDiM) is a programme run by Mind, the national mental health charity. The programme aims to embed service design techniques and methods into a network of local voluntary organisations that deliver mental health services. This case study describes how the programme, based on the idea that everybody designs and everyone can be a designer, aimed to create a diffused design culture (Manzini, 2015) across the charity and its network. By capitalising on existing internal design expertise and sensibility, Mind developed a bespoke design approach and a set of resources, as well as skills and capabilities to improve and transform mental health services.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: service design, mental health, embedding design, voluntary sector
Subjects: W200 Design studies
Department: Faculties > Arts, Design and Social Sciences > Design
Depositing User: Laura Warwick
Date Deposited: 18 Dec 2017 12:22
Last Modified: 18 Dec 2017 12:27
URI: http://nrl.northumbria.ac.uk/id/eprint/32837

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