Talking About Looking: Three Approaches to Interviewing Carers of People With Rheumatoid Arthritis About Information Seeking

Lee, Richard, Thompson, Ben, Whybrow, Paul and Rapley, Tim (2016) Talking About Looking: Three Approaches to Interviewing Carers of People With Rheumatoid Arthritis About Information Seeking. Qualitative Health Research, 26 (9). pp. 1229-1239. ISSN 1049-7323

[img]
Preview
Text
1049732315599373.pdf - Published Version
Available under License Creative Commons Attribution 4.0.

Download (94kB) | Preview
Official URL: https://doi.org/10.1177/1049732315599373

Abstract

Given the profusion of illness-related information, in this article, we consider how talking about information seeking—and in particular Internet use—is difficult, not because it is necessarily a highly sensitive topic (though it may be), but rather due to the unusual and unfamiliar situation of talking about information seeking. Drawing on interviews conducted as part of a study on the educational needs of carers of people with rheumatoid arthritis, we compare three types of interview for understanding online information seeking: interviews (recall), researcher-led observation (joining participant at the computer), and diaries. We discuss the strengths and weaknesses of each approach and discuss how changing interview questions and the form of interaction can help to produce different types of data, and potentially more meaningful insights. Of the three approaches, conducting interviews with participants while looking at a computer (talking while looking) offered the best opportunities to understand Internet-based information seeking.

Item Type: Article
Uncontrolled Keywords: interviews, health information seeking, musculoskeletal disorders, caregivers / caregiving, technology, qualitative, England
Subjects: L500 Social Work
Department: Faculties > Health and Life Sciences > Social Work, Education and Community Wellbeing
Depositing User: Becky Skoyles
Date Deposited: 16 Feb 2018 13:25
Last Modified: 17 Feb 2018 12:15
URI: http://nrl.northumbria.ac.uk/id/eprint/33417

Actions (login required)

View Item View Item

Downloads

Downloads per month over past year

View more statistics


Policies: NRL Policies | NRL University Deposit Policy | NRL Deposit Licence