Coming to Terms with Quality: UNISON and the Restructuring of Local Government

Fitzgerald, Ian, Rainnie, Al and Stirling, John (1996) Coming to Terms with Quality: UNISON and the Restructuring of Local Government. Capital & Class, 20 (2). pp. 103-134. ISSN 0309-8168

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The authors' argument is that current quality initiatives are managerially driven and coincide with the development of so-called ‘new right’ politics in the public sector. They criticize those those who argue that quality is simply imposed on a quiescent workforce and suggest instead that the process is mediated through workers and their representatives. They use case study evidence from a local authority to analyse trade union responses and locate this within a discussion of the ‘union renewal’ thesis.

Item Type: Article
Uncontrolled Keywords: Labor unions, Public sector-Great Britain
Subjects: L400 Social Policy
L900 Others in Social studies
Department: Faculties > Business and Law > Newcastle Business School > Business and Management
Depositing User: EPrint Services
Date Deposited: 26 Jan 2011 12:12
Last Modified: 28 Feb 2019 15:42

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