Key Crowdsourcing Technologies for Product Design and Development

Niu, Xiao-Jing, Qin, Sheng-feng, Vines, John, Wong, Rose and Lu, Hui (2018) Key Crowdsourcing Technologies for Product Design and Development. International Journal of Automation and Computing. ISSN 1476-8186

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Official URL: http://dx.doi.org/10.1007/s11633-018-1138-7

Abstract

Traditionally, small and medium enterprises (SMEs) in manufacturing rely heavily on a skilled, technical and professional workforce to increase productivity and remain globally competitive. Crowdsourcing offers an opportunity for SMEs to get access to on-line communities who may provide requested services such as generating design ideas or problem solutions. However, there are some barriers preventing them from adopting crowdsourcing into their product design and development (PDD) practice. In this paper, we provide a literature review of key crowdsourcing technologies including crowdsourcing platforms and tools, crowdsourcing frameworks, and techniques in terms of open call generation, rewarding, crowd qualification for working, organization structure of crowds, solution evaluation, workflow and quality control and indicate the challenges of integrating crowdsourcing with a PDD process. We also explore the necessary techniques and tools to support the crowdsourcing PDD process. Finally, we propose some key guidelines for coping with the aforementioned challenges in the crowdsourcing PDD process.

Item Type: Article
Uncontrolled Keywords: Crowdsourcing technologies, product design and development (PDD), communication, information sharing, design evaluation, feedback
Subjects: P900 Others in Mass Communications and Documentation
W200 Design studies
Department: Faculties > Arts, Design and Social Sciences > Design
Faculties > Business and Law > Newcastle Business School
Depositing User: Paul Burns
Date Deposited: 28 Sep 2018 09:49
Last Modified: 19 Nov 2019 09:46
URI: http://nrl.northumbria.ac.uk/id/eprint/35939

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