An investigation into the use of field methods in the design and evaluation of interactive systems

Monahan, Kelly, Lahteenmaki, Mia, McDonald, Sharon and Cockton, Gilbert (2008) An investigation into the use of field methods in the design and evaluation of interactive systems. In: People and Computers: Culture, Creativity, Interaction [Proceedings of HCI 2008, the 22nd British HCI Group Annual Conference, Liverpool John Moores University, 1-5 September 2008]. British Computer Society, Swinton, UK, pp. 99-108. ISBN 978-1-906124-04-5

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Official URL: http://dl.acm.org/citation.cfm?id=1531514.1531528

Abstract

This paper reports the results of an international web-based survey on the use of field studies in the design and evaluation of interactive systems, which was conducted between December 2006 and February 2007. The results suggest that the advantages and disadvantages of field methods are generally well understood, but guidance is needed in their application and use. Field studies were most frequently used for understanding context, and respondents preferred a more varied approach to method use rather than following a defined methodology such as Contextual Design. Observations were rated as the most effective technique overall, although interviews appeared to be more frequently used. Significant areas of further improvement for field methods were identified as improvements in data collection/analysis tools and improvements in adaptability of methods.

Item Type: Book Section
Subjects: W200 Design studies
Department: Faculties > Arts, Design and Social Sciences > School of Design > Design
Faculties > Arts, Design and Social Sciences > School of Design > Design
Faculties > Arts, Design and Social Sciences > School of Design > Design
Depositing User: Gilbert Cockton
Date Deposited: 15 May 2012 09:00
Last Modified: 10 Aug 2015 11:14
URI: http://nrl.northumbria.ac.uk/id/eprint/7063

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