A third way for the third sector: generating a framework to recognise the impact(s) of the co-design of service innovation in third sector organisations using a critical design research cycle

Warwick, Laura, Young, Robert and Lievesley, Matthew (2012) A third way for the third sector: generating a framework to recognise the impact(s) of the co-design of service innovation in third sector organisations using a critical design research cycle. In: DMI 2012: The Design Management Institute International Research Conference 2012, 8-9 August 2012, Boston, MA., USA.

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Abstract

This paper presents a valuable VCS case study, based on a recent two-year Knowledge Transfer Partnership (KTP) project involving a service co-design programme undertaken by the authors with Age UK Newcastle , a charity providing support for older people, and Northumbria University, both based in the North of England. This case study forms the basis of an on-going doctoral programme to find out if question-framing through design thinking can better connect the practice of service delivery with organisational policy in VCS organisations.

Item Type: Conference or Workshop Item (Paper)
Additional Information: This paper describes work within early cycles of a doctoral programme of critical design action research. It synthesises themes in transformational practice literature with themes emerging from primary research following a service development programme.
Subjects: N100 Business studies
W200 Design studies
W900 Others in Creative Arts and Design
Department: Faculties > Arts, Design and Social Sciences > School of Design > Design
Faculties > Arts, Design and Social Sciences > School of Design > Design
Faculties > Arts, Design and Social Sciences > School of Design > Design
Related URLs:
Depositing User: Matthew Lievesley
Date Deposited: 14 Sep 2012 15:47
Last Modified: 12 Jul 2017 23:31
URI: http://nrl.northumbria.ac.uk/id/eprint/8921

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