Motivations for employee computer crime: understanding and addressing workplace disgruntlement through the application of organisational justice

Willison, Robert and Warkentin, Merrill (2009) Motivations for employee computer crime: understanding and addressing workplace disgruntlement through the application of organisational justice. In: The Dewald Roode Workshop on Information Systems Security Research, IFIP, 29-30 May 2009, Cape Town, Republic of South Africa.

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Official URL: http://ifip.byu.edu/ifip2009.html

Abstract

Within the IS security field, employee computer crime has received increased attention. Indeed, a number of researchers have focused their attention on the behaviour of the 'insider', both prior to and during the perpetration. Despite this, there is currently an absence of academic IS insight into the problem of workplace disgruntlement and how this may motivate employee computer crime. To address this deficiency, this paper draws on a body of knowledge called 'organisational justice', which examines how perceptions of fairness are formed. Under this umbrella term are four constructs which relate to different organisational phenomena and influence employees' fairness perceptions. It is believed that these constructs, entitled distributive, procedural, interactional and informational justice, and the theories which underpin them, can not only assist in understanding, but also in mitigating disgruntlement. To illustrate this, a case of employee computer sabotage is analysed, highlighting which forms of organisational justice occurred, and how they could have been addressed. The discussion section notes how mitigating disgruntlement provides a new area for safeguard implementation, with the final part of the paper discussing the conclusions and potential for future research.

Item Type: Conference or Workshop Item (Paper)
Subjects: N900 Others in Business and Administrative studies
Department: Faculties > Business and Law > Newcastle Business School > Business and Management
Depositing User: Helen Pattison
Date Deposited: 05 Oct 2012 11:10
Last Modified: 10 Aug 2015 11:06
URI: http://nrl.northumbria.ac.uk/id/eprint/9443

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