Internal service encounters in Chinese golf clubs: internal customer perspective

Yang, Hua and Coates, Nigel (2008) Internal service encounters in Chinese golf clubs: internal customer perspective. In: 2008 Global Marketing Conference, 20-23 March 2008, Shanghai, China.

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Official URL: http://kamsconference.org/2008/callforpaper.htm?ca...
Item Type: Conference or Workshop Item (Paper)
Subjects: N900 Others in Business and Administrative studies
T100 Chinese studies
Department: Faculties > Business and Law > Newcastle Business School > Business and Management
Depositing User: Helen Pattison
Date Deposited: 05 Oct 2012 11:36
Last Modified: 10 Aug 2015 11:08
URI: http://nrl.northumbria.ac.uk/id/eprint/9455

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