Bailey, Mark and Warwick, Laura (2011) Driving lessons in service design. Touchpoint, 2 (3). pp. 80-81. ISSN 1868-6052
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Official URL: https://www.service-design-network.org/touchpoint/...
Abstract
This article provides five lessons for successful implementation of service design within the voluntary and community sector drawn from case-study work undertaken with Age UK.
| Item Type: | Article |
|---|---|
| Subjects: | W200 Design studies |
| Department: | Faculties > Arts, Design and Social Sciences > Design |
| Related URLs: | |
| Depositing User: | Mark Bailey |
| Date Deposited: | 21 May 2013 08:33 |
| Last Modified: | 31 Jul 2021 17:02 |
| URI: | http://nrl.northumbria.ac.uk/id/eprint/12630 |
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