"What are your thoughts on this place?": A Living-Lab Approach to Building Engagement and Evaluation

Mitchell Finnigan, Samantha and Clear, Adrian (2018) "What are your thoughts on this place?": A Living-Lab Approach to Building Engagement and Evaluation. In: Living Labs: Measuring Human Experience in the Built Environment (Workshop of the 2018 CHI Conference on Human Factors in Computing), 21-26 Apr 2018, Montreal, Canada.

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Abstract

Building occupants have little agency in changing the spaces they work and live in, but workspaces are dynamic and heterogeneous, servicing a set of occupant needs which evolve over time. Prior work [6] has positioned access to building data as being useful in negotiating comfort issues, but we are interested in a) the new ways data can be appropriated by building occupants in co-creating the spaces they use daily, and b) how managerial evaluation of buildings might take into account the needs of occupants. This workshop paper presents the design concept for a technology probe, SpaceBot, which provides an interface through which changes can be suggested by occupants, discussed, and implemented by building management. Tweeting smart-buildings represent a potential new mode for Human-Building Interaction, and living lab environments which prioritise the "living" element.

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