The Industrial Organization of Hong Kong's Progression Toward a Cashless Economy (1960s-2000s)

Bátiz-Lazo, Bernardo and Smith, Andrew (2016) The Industrial Organization of Hong Kong's Progression Toward a Cashless Economy (1960s-2000s). IEEE Annals of the History of Computing, 38 (2). pp. 54-65. ISSN 1058-6180

PDB4644-00.pdf - Accepted Version

Download (818kB) | Preview
Official URL:


A dramatic change occurred in retail banking technology in Hong Kong between 1960 and 2000. Initially, the relevant technologies were installed and managed within the boundaries of large banks, such as HSBC. Over the course of this period, however, the industrial organization of the relevant technologies transformed to include provisions outsourced to nonbank institutions. This article seeks to account for this shift in the organization of computer technology. Specifically, the authors compare the adoption of computers at HSBC in the 1960s and 1970s with the Octopus micropayment system, which was developed in the 1990s by a consortium that excluded financial firms, thanks to the development (both in terms of depth and breadth) of an epistemic community of computer professionals and computer-literate managers in Hong Kong.

Item Type: Article
Uncontrolled Keywords: Asia, Retail industry, China, Knowledge based systems, History, Banking
Subjects: N100 Business studies
N200 Management studies
N300 Finance
N900 Others in Business and Administrative studies
Department: Faculties > Business and Law > Newcastle Business School
Depositing User: Rachel Branson
Date Deposited: 05 Aug 2020 10:02
Last Modified: 31 Jul 2021 12:15

Actions (login required)

View Item View Item


Downloads per month over past year

View more statistics