Alkraiji, Abdullah Ibrahim, Jayawickrama, Uchitha, Olan, Femi, Asaduzzaman, Md, Subasinghage, Maduka and Gallage, Samanthika (2022) The perspective of national ERP vendors in achieving ERP project success in government organisations: a case of Saudi Arabia. Enterprise Information Systems, 16 (1). pp. 71-104. ISSN 1751-7575
|
Text
EIS_Accepted_Version.pdf - Accepted Version Download (608kB) | Preview |
Abstract
This paper aims to explore Key Influencing Factors (KIFs) from the perspective of national ERP vendors throughout pre-implementation and during implementation of ERP projects. We conducted a mixed methods study on 10 national ERP vendors involved in government sector projects in Saudi Arabia. KIFs were identified through in-depth interviews and prioritised using a multi-criteria decision analysis method. Findings suggested a list of KIFs that are grouped into four main categories namely sponsors and leadership, IT capabilities, change management and project management. The prioritisation of the KIFs reveals the ERP capabilities and the stakeholder managers to be the most important factors.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | ERP, KIFs, CSFs, AHP, government organisations, ERP implementation, multi-criteria decision analysis method, vendors |
| Subjects: | N100 Business studies N200 Management studies |
| Department: | Faculties > Business and Law > Newcastle Business School |
| Depositing User: | John Coen |
| Date Deposited: | 17 Dec 2020 11:14 |
| Last Modified: | 03 Mar 2022 16:45 |
| URI: | http://nrl.northumbria.ac.uk/id/eprint/45028 |
Actions (login required)
 |
View Item |
Downloads
Downloads per month over past year
