Exploring the relative importance of factors that influence the job retention of social care staff working in intellectual disability services

Murray, George, McKenzie, Karen, Metcalfe, Dale, Whelan, Kathryn and Murray, Aja Louise (2021) Exploring the relative importance of factors that influence the job retention of social care staff working in intellectual disability services. British Journal of Learning Disabilities. bld.12365. ISSN 1354-4187 (In Press)

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Official URL: https://doi.org/10.1111/bld.12365

Abstract

Background
High staff turnover presents a challenge to the provision of good quality community‐based support to people with an intellectual disability. While recent research has identified factors that are thought to be important for staff retention, their relative importance to social care staff is unknown. The aim of this study was to address this gap.

Methods
205 social care staff who worked in intellectual disability services completed an online questionnaire that asked them to: rank factors that had been previously identified as influencing staff retention in order of importance; identify the extent to which their most important factor was met by their organisation (fulfilment score); and rate their recent job‐seeking intentions.

Findings
The most important factor overall was the relationship of the staff member with the person they supported. This was also identified as the most important factor by the most participants, followed by pay. All of the factors, with the exception of “benefits” (such as pensions), were rated by at least one person as the most important factor. A significant negative relationship was found between fulfilment score and job‐seeking score; that is, the lower the former, the more the person agreed that they had been seeking a new job.

Conclusion
The results suggest that interventions to improve staff retention should take account of differences in staff views about which work‐related factors are most important to them; use multi‐component approaches where possible; prioritise staff pay; and help ensure that staff relationships with those they support are positive and fulfilling.

Item Type: Article
Uncontrolled Keywords: intellectual disability, social care, staff retention
Subjects: B900 Others in Subjects allied to Medicine
C800 Psychology
L500 Social Work
Department: Faculties > Health and Life Sciences > Psychology
Depositing User: Rachel Branson
Date Deposited: 04 Jan 2021 15:25
Last Modified: 19 Jan 2021 16:00
URI: http://nrl.northumbria.ac.uk/id/eprint/45083

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