Co-location as a catalyst for service innovation: a study of Scottish health and social care

Memon, Ally and Kinder, Tony (2017) Co-location as a catalyst for service innovation: a study of Scottish health and social care. Public Management Review, 19 (4). pp. 381-405. ISSN 1471-9037

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Official URL: https://doi.org/10.1080/14719037.2016.1177107

Abstract

Academic literature and policy on co-location of local public services focus on the cost benefits. Other benefits and outcomes of co-location, including service innovations benefiting users, are under-conceptualized. This paper suggests a framework for evaluating co-location as a learning environment for innovation, drawing on new case studies of five Community Health Partnerships in Scotland charged with more closely coordinating health and social care. We conclude that partnerships using co-location are benefiting from additional service innovations.

Item Type: Article
Uncontrolled Keywords: integration, services, learning, innovation, Co-location
Subjects: B900 Others in Subjects allied to Medicine
L500 Social Work
Department: Faculties > Business and Law > Newcastle Business School
Depositing User: Rachel Branson
Date Deposited: 24 Jun 2021 13:45
Last Modified: 24 Jun 2021 14:00
URI: http://nrl.northumbria.ac.uk/id/eprint/46529

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