Design Listening: what designers hear and how they respond

Carrion-Weiss, Justine, Bailey, Mark and Spencer, Nick (2021) Design Listening: what designers hear and how they respond. In: With design: IASDR 2021 Conference Proceedings. Springer, Germany. (In Press)

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Abstract

This paper develops understanding about the practices of design facilitators during rapid design-led interventions and proposes Design Listening as a new phenomenon in design-led innovation practice. Analysis of evidence from an on-going doctoral study exploring value creation in rapid design-led interventions leads to a contribution to knowledge about Design Listening as a facilitatory and collaborative action. This study draws on data generated over a one-year period and uses constructivist grounded theory. The findings suggest that design facilitators simultaneously absorb and construct knowledge. The paper presents the Design Listening phenomenon and discusses this in the context of reflective practice. Data suggests that Design Listening allows design facilitators to respond to what they hear in three different ways; they challenge; they probe; they shape. The action of listening and the response it generates form the basis of the phenomenon presented in this paper. The paper concludes that a distinctive characteristic of this practice is that, in discursive workshop settings, reflective practices between participants are interconnected and that skillful practice is demonstrated by the depth of this connection evidenced by a mutual grasp of the design situation and its future possibilities.

Item Type: Book Section
Additional Information: Funding information: The Rapid Design-led Interventions upon which much of this research is based were developed as the Get Ready to Innovate (Gribbin, Bailey and Spencer, 2018) programme which formed part of Creative Fuse North East (CFNE, 2021), a collaborative research programme funded by the Arts and Humanities Research Council of UK, Arts Council England and the European Regional Development Fund. The doctoral study is supported through the Research Development Fund. International Association of Societies of Design Research : With Design: Reinventing Design Modes, IASDR 2021; Hong Kong, 5-9 Dec 2021
Uncontrolled Keywords: design listening, design-led innovation, rapid design-led interventions, design facilitation
Subjects: W200 Design studies
Department: Faculties > Arts, Design and Social Sciences > Design
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Depositing User: John Coen
Date Deposited: 14 Jan 2022 16:09
Last Modified: 14 Jan 2022 16:15
URI: http://nrl.northumbria.ac.uk/id/eprint/48183

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