Exploring ethical consumption of generation Z: theory of planned behaviour

Djafarova, Elmira and Foots, Sophie (2022) Exploring ethical consumption of generation Z: theory of planned behaviour. Young Consumers: Insight and Ideas for Responsible Marketers, 23 (3). pp. 413-431. ISSN 1747-3616

Gen Z Ethical consumer ED.pdf - Accepted Version

Download (353kB) | Preview
Official URL: https://doi.org/10.1108/YC-10-2021-1405


Purpose: This study aims to explore the factors that encourage Generation Z consumers to turn an ethical purchase intention into purchase behaviour. Theory of planned behaviour model is applied to understand the Generation Z ethical consumerism. Design/methodology/approach: Qualitative method in the form of 18 semi-structured interviews was conducted on participants aged within the Generation Z cohort in the UK. Findings: Research findings show that Generation Z has strong awareness and desire towards ethical and environmental issues. Driven in the main by the cohorts unlimited exposure to social media platforms and online resources where information is shared. Generation Z’s frugality limits them to purchase truly ethically in their current life stage. Financial aspirations from this target market suggest a future desire to purchase high value ethical items. Further trends discovered highlighted sustainable lifestyle choices within the generation. Recycling, diet choices and reduced consumption on clothing were expressed. The paper highlights that Generation Z are aware of ethical issues prevalent in society and are doing what they can at this life stage to make a positive impact. Practical implications: This research has valuable implications for both academics and marketers. It provides new insights for scholars into understanding Generation Z decision-making in ethical consumption. It successfully applied the Theory of Planned Behaviour to understand generational consumer behaviour. The findings can assist practitioners to determine effective marketing strategies to persuade Generation Z to act ethically. The research can also be considered when dealing with government legislation when tackling social change in younger population as this appeared important factor for the researched consumers. Marketers should also consider digital influencers as part of their communication campaigns targeting Generation Z users. Originality/value: This search offers a valuable contribution to current academic findings towards Generation Z research as ethical consumers incorporating TPB framework.

Item Type: Article
Uncontrolled Keywords: Consumer behaviour, Ethical consumption, Generation Z, Theory of planned behaviour
Subjects: L100 Economics
Department: Faculties > Business and Law > Newcastle Business School
Depositing User: Rachel Branson
Date Deposited: 09 Feb 2022 15:26
Last Modified: 28 Jul 2022 15:00
URI: http://nrl.northumbria.ac.uk/id/eprint/48430

Actions (login required)

View Item View Item


Downloads per month over past year

View more statistics