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Cornwell, Arrian, Ma, Jie, Tse, Ying Kei and Zeng, Wenjuan (2019) Unbundling the W’s: the interface between organisational crises, social media narratives, and image repair strategies. In: Proceeding of 26th EurOMA Conference: Operations adding value to society. University of Helsinki, Helsinki, Finland, pp. 1-11.
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