Items where Author is "Ellis-Chadwick, Fiona"

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Conference or Workshop Item

Rafiq, Mohammed, Fulford, Heather, Lu, Xiaoming and Ellis-Chadwick, Fiona (2008) An assessment of the validity and dimensionality of E-S-QUAL as a measure of internet retail service quality. In: Australian and New Zealand Marketing Academy (ANZMAC), 1-3 December 2008, Sydney, Australia.

Rafiq, Mohammed, Fulford, Heather, Lu, Xiaoming and Ellis-Chadwick, Fiona (2008) Measuring internet retail service quality using E-S-QUAL. In: 37th EMAC Annual Conference 2008, 27-30 May 2008, Brighton, UK.

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