Items where Author is "Lillystone, Simon"

Koussaif, Hiba, Hart, David and Lillystone, Simon (2020) Customer Complaint Journey Mapping: A Qualitative Approach. British Food Journal, 122 (12). pp. 3711-3726. ISSN 0007-070X

Sharma, Satish, Charity, Ian, Robson, Andrew and Lillystone, Simon (2018) How do students conceptualise a “real world” learning environment: An empirical study of a financial trading room? The International Journal of Management Education, 16 (3). pp. 541-557. ISSN 1472-8117

Lillystone, Simon and Holland, Jacqueline (2010) Commitment and trust in international business to business partnerships: an examination of UK and Hong Kong HEIs. In: CVU Quality in Partnership Annual Conference: The Changing Agenda for HE and its impact on Collaborative Partnerships, 16-17 September 2010, Manchester, UK.