Items where Author is "Ma, Jie"

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Number of items: 14.

Article

Lee, C. K. H., Tse, Ying Kei, Zhang, Minhao and Ma, Jie (2019) Analysing online reviews to investigate customer behaviour in the sharing economy: The case of Airbnb. Information Technology & People. ISSN 0959-3845 (In Press)

Ma, Jie, Tse, Ying Kei, Wang, Xiaojun and Zhang, Minhao (2019) Examining customer perception and behaviour through social media research – An empirical study of the United Airlines overbooking crisis. Transportation Research Part E: Logistics and Transportation Review, 127. pp. 192-205. ISSN 1366-5545

Xie, Yizhong, Baranchenko, Yevhen, Lin, Zhibin, Lau, Chi Keung and Ma, Jie (2019) The influences of transformational leadership on employee employability: Evidence from China. Employee Relations, 41 (1). pp. 101-118. ISSN 0142-5455

Ma, Jie, Feng, Jiao, Lau, Chi Keung and Lin, Zhibin (2018) The relationships between shop floor management and QCCs to support Kaizen. International Journal of Quality & Reliability Management, 35 (9). pp. 1941-1955. ISSN 0265-671X

Ma, Jie, Lin, Zhibin and Lau, Chi Keung (2017) Prioritising the enablers for the successful implementation of Kaizen in China: a Fuzzy AHP study. International Journal of Quality & Reliability Management, 34 (4). pp. 549-568. ISSN 0265-671X

Book Section

Lin, Zhibin, Quan, Rose, Lau, Chi Keung, Ma, Jie and Li, Delong (2016) Customer perceived value of frequent flyer programmes: An empirical study of airline passengers in China. In: Handbook of Research on Consumerism and Buying Behavior in Developing Nations. IGI Global, Hershey, PA, pp. 30-52. ISBN 9781522502821

Lau, Chi Keung, Lin, Zhibin, Boansi, David and Ma, Jie (2016) The Lack of Market Integration in the Chinese Beer and Wine Markets: Evidence from Stationarity Test. In: Brewing, Beer and Pubs: A Global Perspective,. Palgrave Macmillan, Basingstoke, pp. 123-144. ISBN 9781137466174

Conference or Workshop Item

Ma, Jie, Tse, Ying Kei, Zhang, Minghao, Sato, Yuji and Yu, Jin (2018) Exploring the Public Perception in Social Big Data: An Investigation in Mars Recall Scandal. In: 20th International Working Seminar on Production Economics, 19-23 February 2018, Innsbruck.

Ma, Jie, Mike, Tse, Minhao, Zhang and Pervaiz, Akhtar (2017) Quality risk and action in sourcing/procurement: an empirical study of food fraud cases in UK. In: 24th International Annual EurOMA Conference, 5th- 7th July 2017, Edinburgh.

Ma, Jie, Lin, Zhibin and Lau, Chi Keung (2016) The relationships between shop floor management and continuous improvement: a canonical correlation approach. In: 23rd International Annual EurOMA Conference, 17-22 June 2016, Trondheim, Norway.

Ma, Jie, Lin, Zhibin and Lau, Chi Keung (2015) Critical success factors for implementing Kaizen activities in China: A Fuzzy AHP study. In: 22nd International Annual EurOMA Conference, 26 June - 1 July 2015, Neuchâtel, Switzerland.

Ma, Jie, McGovern, Tom and Hicks, Chris (2014) The impact of shop floor management tools on Kaizen: a study of Lean implementation in Sino-Japanese automotive joint ventures. In: 18th International Working Seminar on Production Economics, 24th-28th February 2014, Innsbruck, Austria.

Ma, Jie, McGovern, Tom and Hicks, Chris (2013) The role of Teians and QCCs in implementing Kaizen. In: 22nd International Conference on Production Research, 28 July - 1 August 2013, Inguassu Falls, Brazil.

Ma, Jie, McGovern, Tom and Hicks, Chris (2010) Evaluating alternative approaches to Kaizen: a case of four Sino-Japanese joint ventures. In: 16th International Working Seminar on Production Economics, 1-5 March 2010, Innsbruck, Austria.

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