Items where Author is "McCollum, Eric"

Callahan, Jamie and McCollum, Eric (2002) Conceptualizations of Emotion Research in Organizational Contexts. Advances in Developing Human Resources, 4 (1). pp. 4-21. ISSN 1523-4223

Callahan, Jamie and McCollum, Eric (2002) Obscured variability: The distinction between emotion work and emotional labor. In: Managing Emotions in the Workplace. M. E. Sharpe, pp. 219-231. ISBN 978-0765609380