Items where Author is "Prabhu, Vas"

Robson, Andrew, Mitchell, Ed and Prabhu, Vas (2002) TQM enablers and business sustainability: an empirical study of the service sector in the North East of England. International Journal of Quality and Reliability Management, 19 (5). pp. 610-634. ISSN 0265-671X

Mitchell, Ed, Prabhu, Vas and Robson, Andrew (2002) The impact of maintenance practices on operational and business performance. Managerial Auditing Journal, 17 (5). pp. 234-240. ISSN 0268-6902

Prabhu, Vas, Robson, Andrew and Mitchell, Ed (2002) Business excellence in the public sector - A comparison of two sub-groups with the "private" service sector. The TQM Magazine, 14 (1). pp. 34-42. ISSN 0954-478X

Robson, Andrew and Prabhu, Vas (2001) What can we learn from "leading" service practitioners about business excellence? Managing Service Quality, 11 (4). pp. 249-261. ISSN 0960-4529