Items where Author is "Tse, Ying Kei"

Article

Ma, Jie, Tse, Ying Kei, Zhang, Minhao and MacBryde, Jill (2022) Quality risk and responsive actions in sourcing/procurement: an empirical study of food fraud cases in the UK. Production Planning & Control. pp. 1-12. ISSN 0953-7287 (In Press)

Ma, Jie, Tse, Ying Kei, Sato, Yuji, Zhang, Minhao and Lu, Zhou (2021) Exploring the Social Broadcasting Crisis Communication: Insights from the Mars Recall Scandal. Enterprise Information Systems, 15 (3). pp. 420-443. ISSN 1751-7575

Tse, Ying Kei, Zhang, Minhao, Zeng, Wenjuan and Ma, Jie (2021) Perception of supply chain quality risk: Understanding the moderation role of supply market thinness. Journal of Business Research, 122. pp. 822-834. ISSN 0148-2963

Lee, C. K. H., Tse, Ying Kei, Zhang, Minhao and Ma, Jie (2019) Analysing online reviews to investigate customer behaviour in the sharing economy: The case of Airbnb. Information Technology & People, 33 (3). pp. 945-961. ISSN 0959-3845

Ma, Jie, Tse, Ying Kei, Wang, Xiaojun and Zhang, Minhao (2019) Examining customer perception and behaviour through social media research – An empirical study of the United Airlines overbooking crisis. Transportation Research Part E: Logistics and Transportation Review, 127. pp. 192-205. ISSN 1366-5545

Book Section

Cornwell, Arrian, Ma, Jie, Tse, Ying Kei and Zeng, Wenjuan (2019) Unbundling the W’s: the interface between organisational crises, social media narratives, and image repair strategies. In: Proceeding of 26th EurOMA Conference: Operations adding value to society. University of Helsinki, Helsinki, Finland, pp. 1-11.

Conference or Workshop Item

Ma, Jie, Tse, Ying Kei, Zhang, Minghao, Sato, Yuji and Yu, Jin (2018) Exploring the Public Perception in Social Big Data: An Investigation in Mars Recall Scandal. In: 20th International Working Seminar on Production Economics, 19-23 February 2018, Innsbruck.