Items where Author is "Yarrow, David"
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Article
Voss, Chris, Yarrow, David, Funk, Benjamin, Tsikriktsis, Nikos and Owen, Jenny (2005) Managerial choice and performance in service management: a comparison of private sector organizations with further education colleges. Journal of Operations Management, 23 (2). pp. 179-195. ISSN 0272-6963
Robson, Andrew, Owen, Jenny and Yarrow, David (2005) Does quality drive employee satisfaction in the UK learning sector? International Journal of Quality & Reliability Management, 22 (5). pp. 465-484. ISSN 0265-671X
Yarrow, David, Hanson, Philip and Robson, Andrew (2004) Made in the 21st century: how far have we come on the journey to excellence? Total Quality Management and Business Excellence, 15 (5/6). pp. 829-839. ISSN 1478-3363
Yarrow, David and Robson, Andrew (2004) Organizational excellence: do your stakeholders agree? Total Quality Management and Business Excellence, 15 (5-6). pp. 869-878. ISSN 1478-3363
Yarrow, David, Mitchell, Ed and Robson, Andrew (2000) The hidden factory: The naked truth about business excellence in the real world. Total Quality Management, 11 (4-6). S439-S447. ISSN 0954-4127
Book
Yarrow, David, Connor, Maxine and Fraser, Sarah (2003) Thriving in unpredictable times : a reader on 'agility' in health care. Kingsham Press, Chichester. ISBN 9781904235101
Thesis
Yarrow, David (2006) A case study of the pursuit of organisational excellence : the role of 'diagnostic benchmarking' as an enabler of organisational improvement. Doctoral thesis, Northumbria University.
