Driving lessons in service design

Bailey, Mark and Warwick, Laura (2011) Driving lessons in service design. Touchpoint, 2 (3). pp. 80-81. ISSN 1868-6052

[img] Text (Article)
SDNarticle1.pdf - Published Version
Restricted to Repository staff only

Download (698kB) | Request a copy
Official URL: https://www.service-design-network.org/touchpoint/...


This article provides five lessons for successful implementation of service design within the voluntary and community sector drawn from case-study work undertaken with Age UK.

Item Type: Article
Subjects: W200 Design studies
Department: Faculties > Arts, Design and Social Sciences > Design
Related URLs:
Depositing User: Mark Bailey
Date Deposited: 21 May 2013 08:33
Last Modified: 31 Jul 2021 17:02
URI: http://nrl.northumbria.ac.uk/id/eprint/12630

Actions (login required)

View Item View Item


Downloads per month over past year

View more statistics