A Methodology for Evaluating User Experiences of Software Simulation in Preparing for Emergencies

Rogage, Kay (2011) A Methodology for Evaluating User Experiences of Software Simulation in Preparing for Emergencies. In: Northumbria Research Conference 2011, 5-6 May 2011, Northumbria University, Newcastle upon Tyne, UK.

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Abstract

There is a legal requirement to plan for emergencies under the Control of Major Accident Hazards Regulations 1999 (COMAH). The legislation applies to organisations within the UK that store and transport hazardous materials. The legislation recommends that plans should be tested and reviewed every three years. Role playing exercises are commonly used as a method to test and review plans. Training in a live scenario would be dangerous, whilst live role playing exercises can prove costly and time consuming. Software simulation offers an alternative approach to enhancing the training experience. A case study of a UK gas infrastructure provider is being conducted, to investigate the role and contribution software simulation brings to planning for emergencies in the gas industry. A combination of human and technological factors contribute to a user’s ability to meet goals in software simulated environments. Evaluation and performance metrics are discussed for identification and assessment of these factors. A methodology is considered for evaluating the experiences of software simulation users to conduct exercises for emergency preparedness in the gas industry.

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