SCENE: A Structured Means for Creating and Evaluating Behavioral Nudges in a Cybersecurity Environment

Coventry, Lynne, Briggs, Pamela, Jeske, Debora and van Moorsel, Aad (2014) SCENE: A Structured Means for Creating and Evaluating Behavioral Nudges in a Cybersecurity Environment. In: Design, User Experience, and Usability. Theories, Methods, and Tools for Designing the User Experience. Lecture Notes in Computer Science . Springer, London, pp. 229-239. ISBN 978-3-319-07667-6

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Behavior-change interventions are common in some areas of human-computer interaction, but rare in the domain of cybersecurity. This paper introduces a structured approach to working with organisations in order to develop such behavioral interventions or ‘nudges’. This approach uses elements of co-creation together with a set of prompts from the behavior change literature (MINDSPACE) that allows resesarchers and organisational stakeholders to work together to identify a set of nudges that might promote best behavioral practice. We describe the structured approach or framework, which we call SCENE, and follow this description with a worked example of how the approach has been utilised effectively in the development of a nudge to mitigate insecure behaviors around selection of wireless networks.

Item Type: Book Section
Additional Information: Part of 1 of the Conference Proceedings of the Third International Conference DUXU held at HCI International, Heraklion, Crete, Greece, June 22-27.
Uncontrolled Keywords: stakeholder involvement, user-centred design, user experience, management of design, methodology, MINDSPACE framework, decision-making, nudging
Subjects: C800 Psychology
G400 Computer Science
Department: Faculties > Health and Life Sciences > Psychology
Depositing User: Debbie Jeske
Date Deposited: 07 Nov 2014 14:28
Last Modified: 12 Oct 2019 17:26

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