Dramatic sketches: A new interaction design resource for communicating contextual factors

El-Qirem, Fuad and Cockton, Gilbert (2015) Dramatic sketches: A new interaction design resource for communicating contextual factors. In: Cross-Cultural Design Methods, Practice and Impact. Lecture Notes in Computer Science, 9180 . Springer, London, pp. 176-185. ISBN 978-3-319-20906-7

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Official URL: http://dx.doi.org/10.1007/978-3-319-20907-4_16


User-centred design approaches focus on understanding usage contexts and evaluating usage through primary data. Collecting primary data is more feasible for contexts that project teams can directly access. Otherwise, secondary sources may be the only practical source of contextual information (and even when it is not, secondary data can still be valuable). When designing software for localization across global markets, comprehensive collection of primary data may be infeasible, but existing secondary data could be made more accessible via an appropriate design resource. In this paper, we present Dramatic Sketches as a resource for representing cultural factors. We relate a set of Dramatic Sketches to three field research studies in Jordan and show how a few Dramatic Sketches and auxiliary Micro Sketches can compactly communicate many cultural factors.

Item Type: Book Section
Additional Information: 7th International Conference on Cross-Cultural Design (CCD) Held as Part of 17th International Conference on Human-Computer Interaction (HCI International), Los Angeles, USA, held on 2-7 August 2015
Uncontrolled Keywords: Dramatic Sketches, User-Centered design, contextual user and usage research, culturally-sensitive design for Arab countries
Subjects: G400 Computer Science
G500 Information Systems
G900 Others in Mathematical and Computing Sciences
Department: Faculties > Arts, Design and Social Sciences > Design
Depositing User: Users 6424 not found.
Date Deposited: 12 Jan 2016 15:05
Last Modified: 12 Oct 2019 19:40
URI: http://nrl.northumbria.ac.uk/id/eprint/25381

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