Taylor, Steve (1999) Call Centres and Emotional Labour. In: International Call Centres Conference, March 1999, London.
Full text not available from this repository. (Request a copy)| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Subjects: | L300 Sociology N100 Business studies |
| Department: | Faculties > Arts, Design and Social Sciences > Social Sciences |
| Depositing User: | Becky Skoyles |
| Date Deposited: | 28 Apr 2016 10:00 |
| Last Modified: | 12 Oct 2019 19:30 |
| URI: | http://nrl.northumbria.ac.uk/id/eprint/26690 |
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