"Empowerment" or "Degradation"? Total Quality Management and the Service Sector in the Northern Region

Taylor, Steve (1995) "Empowerment" or "Degradation"? Total Quality Management and the Service Sector in the Northern Region. In: The British Association Annual Festival of Science, September 1995, Newcastle upon Tyne.

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Item Type:	Conference or Workshop Item (Paper)
Subjects:	L300 Sociology T300 South Asian studies
Department:	Faculties > Arts, Design and Social Sciences > Social Sciences
Depositing User:	Becky Skoyles
Date Deposited:	28 Apr 2016 10:06
Last Modified:	12 Oct 2019 19:30
URI:	http://nrl.northumbria.ac.uk/id/eprint/26692

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