Introducing innovation in a management development programme for a UK primary care organisation

Smith, Paul J., Hampson, Libby, Scott, Jonathan and Bower, Karen (2011) Introducing innovation in a management development programme for a UK primary care organisation. Journal of Health Organization and Management, 25 (3). pp. 261-280. ISSN 1477-7266

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Purpose – The aim of this paper is to examine the introduction of innovation as part of a management development programme at a primary care organisation, a legal form known as a Primary Care Trust (PCT), in the UK.

Design/methodology/approach – The paper draws on experience of managing a successful management development programme for a PCT. The report of the case study analyses the key events that took place between 2008 and 2010, from direct observation, surveys, discussion and documentary evidence.

Findings – The Northern PCT has partnerships with a number of educational providers to deliver their leadership and management development programmes. A close working relationship had developed and the programme is bespoke – hence it is current and of practical use to the UK's National Health Service (NHS). In addition, there are regular meetings, with module leaders gaining a firsthand understanding of the organisation's needs and aspirations. This has resulted in a very focused and personalised offering and a genuine involvement in the programme and individuals concerned.

Research limitations/implications – The research was conducted among a relatively small sample, and there is a lack of previous literature evidence to make significant comparisons.

Practical implications – The paper identifies key implications for practitioners and educators in this area.

Originality/value – This paper is one of few to investigate innovation and improvement in the NHS, and is unique in that it uses the lenses of a management development programme to explore this important, and under‐researched, topic.

Item Type: Article
Uncontrolled Keywords: Management development, National Health Service, Innovation, Primary care, Teaching, Pedagogy, United Kingdom
Subjects: B900 Others in Subjects allied to Medicine
N100 Business studies
Department: Faculties > Business and Law > Newcastle Business School
Depositing User: Becky Skoyles
Date Deposited: 07 Mar 2017 09:00
Last Modified: 19 Nov 2019 09:52

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