Configuring participation: On How We Involve People In Design

Vines, John, Clarke, Rachel, Wright, Peter, McCarthy, John and Olivier, Patrick (2013) Configuring participation: On How We Involve People In Design. In: CHI '13 - SIGCHI Conference on Human Factors in Computing Systems, 27th April - 2nd May 2013, Paris, France.

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The term ‘participation’ is traditionally used in HCI to describe the involvement of users and stakeholders in design processes, with a pretext of distributing control to participants to shape their technological future. In this paper we ask whether these values can hold up in practice, particularly as participation takes on new meanings and incorporates new perspectives. We argue that much HCI research leans towards configuring participation. In exploring this claim we explore three questions that we consider important for understanding how HCI configures participation; Who initiates, directs and benefits from user participation in design? In what forms does user participation occur? How is control shared with users in design? In answering these questions we consider the conceptual, ethical and pragmatic problems this raises for current participatory HCI research. Finally, we offer directions for future work explicitly dealing with the configuration of participation.

Item Type: Conference or Workshop Item (Paper)
Subjects: W200 Design studies
Department: Faculties > Arts, Design and Social Sciences > Design
Depositing User: Paul Burns
Date Deposited: 12 Jan 2018 12:42
Last Modified: 12 Oct 2019 10:02

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