Design Frictions for Mindful Interactions: The Case for Microboundaries

Cox, Anna, Gould, Sandy, Cecchinato, Marta, Iacovides, Ioanna and Renfree, Ian (2016) Design Frictions for Mindful Interactions: The Case for Microboundaries. In: Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems - CHI EA '16. Association for Computing Machinery, pp. 1389-1397. ISBN 9781450340823

Full text not available from this repository. (Request a copy)

Abstract

Design frictions, a term found in popular media articles about user experience design, refer to points of difficulty occurring during interaction with technology. Such articles often argue that these frictions should be removed from interaction flows in order to reduce the risk of user frustration and disengagement. In this paper we argue that, in many scenarios, designing friction into interactions through the introduction of microboundaries, can, in fact, have positive effects. Design frictions can disrupt " mindless " automatic interactions, prompting moments of reflection and more " mindful " interaction. The potential advantages of intentionally introduced frictions are numerous: from reducing the likelihood of errors in data-entry tasks, to supporting health-behaviour change.

Item Type:	Book Section
Uncontrolled Keywords:	Design frictions; microboundaries; lockouts; wellbeing; slow technology
Subjects:	G400 Computer Science W200 Design studies
Department:	Faculties > Engineering and Environment > Computer and Information Sciences
Depositing User:	Becky Skoyles
Date Deposited:	07 Mar 2018 14:53
Last Modified:	11 Oct 2019 21:45
URI:	http://nrl.northumbria.ac.uk/id/eprint/33634

Downloads