Enabling empathy in health and care: design methods and challenges

Thieme, Anja, Vines, John, Wallace, Jayne, Clarke, Rachel, Slovák, Petr, McCarthy, John, Massimi, Michael and Grimes Parker, Andrea (2014) Enabling empathy in health and care: design methods and challenges. In: Proceedings of the extended abstracts of the 32nd annual ACM conference on Human factors in computing systems - CHI EA '14. Association for Computing Machinery, pp. 139-142. ISBN 978-1-4503-2474-8

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Abstract

The role of empathy has come to prominence in HCI as the community increasingly engages with issues in medical, health and emotionally charged contexts. In such settings empathizing with others is crucial in understanding the experience of living with specific conditions, or in being sensitive to the concerns and emotions of potentially vulnerable participants. Researchers in these areas become implicated in designing new tools and technologies that support empathic relations. This workshop therefore aims to build an interdisciplinary community of researchers, designers and practitioners to share and discuss their work and the challenges they encountered when establishing empathic relationships within health or care contexts. We will work towards developing a richer conceptual and practical understanding of empathic engagement and design methods in this context to support and shape an agenda for future research.

Item Type:	Book Section
Uncontrolled Keywords:	Empathy; Health; Care; Dignity; Vulnerability; Ethics
Subjects:	G400 Computer Science W200 Design studies
Department:	Faculties > Arts, Design and Social Sciences > Design
Depositing User:	Becky Skoyles
Date Deposited:	12 Mar 2018 15:32
Last Modified:	11 Oct 2019 21:31
URI:	http://nrl.northumbria.ac.uk/id/eprint/33696

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